Shipping policy

Shipping Policy for Mindful Secrets

Processing Time:

  • Orders are processed and shipped within 1-3 business days (excluding weekends and holidays) after payment verification.
  • Processing time may vary during peak seasons or promotional periods.

2. Shipping Methods:

  • We offer the following shipping methods:
    • Standard Shipping: Estimated delivery within 3-8 business days.

3. Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight of the items, shipping method selected, and destination.

4. International Shipping:

  • We currently offer international shipping to select countries.
  • International shipping costs and delivery times vary based on the destination. via third party

5. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • Please allow up to 24 hours for the tracking information to update.

6. Customs and Duties:

  • International orders may be subject to customs duties and taxes imposed by the destination country.
  • The recipient is responsible for paying any additional charges for customs clearance.

7. Address Accuracy:

  • Customers are responsible for providing accurate and complete shipping addresses.
  • We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

8. Delays and Force Majeure:

  • We are not liable for shipping delays caused by unforeseen circumstances, including but not limited to natural disasters, customs delays, and other force majeure events.

9. Order Modifications and Cancellations:

  • Once an order has been placed, modifications or cancellations may not be possible. Please review your order carefully before confirming.

10. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.

11. Returns Due to Failed Delivery Attempts:

  • If a package is returned due to failed delivery attempts, the customer will be responsible for any additional shipping charges.

12. Contact Information:

  • For any questions regarding shipping, please contact our customer service at Email: Info@mindfulsecrets.online Phone Number: 916-572-2628